If I am not happy or I received a defective product purchased from third-party sellers, what can I do?
If you have purchased a defective product from a third-party seller, you will need to contact the seller directly for help.
If you have purchased a defective product from a third-party seller, you will need to contact the seller directly for help.
Unfortunately, it is not possible to buy replacement parts for most schleich® playsets. However, please contact our consumer service team help determine if a replacement part is available.